Contracts
Underdog Predict 1.55(k) Disclosure
Version 1.1
Underdog Predict BCDR Disclosure
Version 1.0
Underdog Predict Fee Schedule
Version 1.0
Underdog Predict Futures Account Agreement
Version 1.0
Underdog Predict Futures Risk Disclosure Statement
Version 1.0
Underdog Global Privacy Policy
Version 1.1
Effective March 17th 2026
DownloadTable of Contents
- Account Information includes name, email address, address, telephone number, date of birth, profile photo, gender, username, and password. We may also collect identity verification information in connection with creating your account such as your Social Security Number, passport information, driver’s license information, other identity documents, and tax-related information. We may further collect certain employment and financial information for analyzing customer suitability, including employment status, estimated annual income, estimated net worth, and investment experience. We also collect from third parties information relating to your entertainment and hobby preferences, inferences related to your financial status and preferences, device information, household information, and occupation information. We collect this information for the purposes of account creation and maintenance, advertising and marketing, analytics and research, customer service, talent recruitment, providing the Services, and website security and maintenance.
- Analytics Information. We collect certain analytics information automatically as you navigate our Services. This includes cookies, tracking pixels, tags or similar tools, which may collect information about your browser, device, geolocation, and interactions with the Services, Site, or emails. For more information, please view the “How Do We Use “Cookies” and Other Tracking Technologies?” section below. The data collected by these analytics tools may include such data as your IP address and domain name, the pages you visit on the Sites, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the Site, your software and hardware attributes (including device IDs), your general geographic location (e.g. your city, state, or metropolitan region), and certain cookie information (see below). To obtain such information, we may use web logs or applications that recognize your computer and gather information about its online activity. We collect this information for the purposes of account management, advertising and marketing, analytics and research, customer service, talent recruitment, providing the Services, and website security and maintenance.
- Contact Information includes name, email address, address, contacts you choose to submit, and phone number. We collect this information when you provide it directly to us such as signing up for newsletters, requesting information about the Services, creating an account, or filling out a form. We collect this information for the purposes of advertising and marketing, analytics and research, and customer service.
- Geolocation Information includes information related to your IP address or GPS location. Please note that this information may not constitute precise geolocation under all privacy laws in all instances. This information may be collected using analytics tools, or when you share location information with us. We collect this information when you allow it to verify your identity, to comply with applicable federal and state law, and to prevent and detect fraud.
- Payment and Commercial Information includes name, address, phone number, third party payment service provider-related information, debit or credit card information, purchase and participation history, or other payment processing information. We, or our service providers, collect this information for the purposes of account management, customer service, providing the Services, and website security and maintenance.
- Responses to Surveys and Questionnaires includes information you provide to us when you respond to marketing materials, promotions, contests, or other surveys and questionnaires. We collect this information for the purposes of advertising and marketing, analytics and research, content personalization and customer service.
- Social Media Information includes information that you post by sharing on a blog or another social media platform, or information you post on public areas of our Services. We collect this information when you provide it directly to us. Please note that your comments will be visible to the public, so you should never share personal information that you would like to keep private. We collect this information for the purposes of advertising and marketing, and analytics and research.
- User-Generated Content. If you post, upload, comment, or otherwise submit content on the Services, we may collect certain information about you such as your name and email address and products you may have purchased. Be aware that as a default, any information you post on the Services, including without limitation reviews, comments, and text, may be available to and searchable by all users of the Services. We collect this information for the purposes of advertising and marketing, and analytics and research.
Purpose | Categories of Personal Information | Targeted Ad / Sales | Data Shared with Third Parties | Categories of Third Parties |
|---|---|---|---|---|
Account Management | Account Information Analytics Information Payment and Commercial Information | Yes / No | Analytics Information | Analytics Providers Third Party Advertisers |
Providing the Services | Account Information Analytics Information Payment and Commercial Information | Yes / No | Analytics Information Commercial History Contact Information | Analytics Providers Third Party Advertisers |
Advertising and Marketing | Account Information Analytics Information Contact Information Payment and Commercial Information Responses to Surveys and Questionnaires Social Media Information User Generated Content | Yes / Yes | Analytics Information Commercial History Contact Information | Analytics Providers Third Party Advertisers Third Party Partners |
Analytics and Research | Account Information Analytics Information Contact Information Payment and Commercial Information Responses to Surveys and Questionnaires Social Media Information User Generated Content | Yes / No | Analytics Information Commercial History Contact Information Social Media Information | Analytics Providers Third Party Advertisers |
Customer Service | Account Information Analytics Information Contact Information Payment and Commercial Information Responses to Surveys and Questionnaires | Yes / No | Analytics Information | Analytics Providers Third Party Advertisers |
Website Security and Maintenance | Account Information Analytics Information Payment and Commercial Information | No / No | N/A | N/A |
- To Provide the Services. We will use your personal information to provide the Services, including to administer Fantasy Contests, to improve operations and offerings, and for security purposes.
- To Present the Site. We will use personal information to present our Site and its contents in a suitable and effective manner for you and your device.
- For Legal Purposes. We reserve the right to cooperate with local, provincial, state, federal and international officials in any investigation requiring either personal information or reports about lawful or unlawful user activity on the Site. We also reserve the right to share your personal information to establish, exercise, or defend our legal and property rights, including providing information to others for the purposes of fraud prevention. We may also share your personal information with any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Please note that we are in a highly regulated industry, and we therefore may need to provide your information to regulators, agencies, or other groups that have applicable oversight. We may also use your information to fulfill our obligations under applicable laws, regulations, or standards, including relating to threat detection and to determine whether we can provide Services to you. - Responsible Play. As part of our commitment to responsible play, we may use the information collected about you to assess whether you are responsibly using the Services. In the event we identify potentially problematic information, we may reach out to you to provide resources to help ensure that you are using the Services responsibly. By using our Site or Services, you consent to our use of your information for these purposes.
- Identity Verification Vendors. We use identity verification services to confirm your identity, to comply with federal law, and to detect and prevent fraud. We may disclose account information such as your name, date of birth, address, and identification information to achieve this purpose. We may ask you to authorize us to verify your identity with a credit bureau for the purposes of identity verification which will not affect your credit score.
- Business Transactions or Mergers. We reserve the right to share your personal information to third parties as part of any potential business or asset sale, merger, acquisition, investment, round of funding, or similar type of transaction. Additionally, if we are entering into a corporate transaction with a third party, we may receive personal information in connection with the diligence. If we close a transaction, the third party may transfer personal information, which we would use as described in this Policy.
- Bankruptcy or Insolvency. In the event of bankruptcy, insolvency, or dissolution proceedings, we may share your personal information with third parties as part of the sale or reorganization process.
- Service Providers. We use service providers to perform various functions on our behalf including verify your identity in relation to the Services. Such service providers will be under contractual and/or legal obligations to safeguard your personal information and only process it in accordance with our instructions, or as otherwise permitted by applicable laws. We may also receive personal information from service providers.
- So Others Can Market to You. We may share information such as your username, region, first deposit amount, and whether you are an active user with third parties to be used in their marketing efforts. In those instances, your personal information may be used for third parties to serve unsolicited information, services, or products to you.
- Business Partners. We may collect personal information from and share personal information with our business partners, including legal advisors and financial advisors, marketing partners, co-branded partners, and leaderboards. We may combine that information with other information we collect about you, but we will always use the information as described in this Policy. Additionally, we may share your personal information, including your employment history, financial information, and Social Security number, with third-party entities we have partnered with for purposes of account creation and facilitating transactions in relation to the Services, including CFTC-registered designated contract markets and derivatives clearing organizations, as applicable. In these scenarios, your personal information will also be subject to the privacy policies of the applicable third-party entity.
- Affiliates. We may share information with our affiliates, subsidiaries, joint ventures or other companies under common control.
- Analytics. We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, the Site uses Google Analytics to help collect and analyze certain information for the purposes discussed above. You may opt out of the use of cookies by Google Analytics here.
- Interest-based Advertising. The Sites also enable third-party tracking mechanisms to collect information about you and your
computing devices for use in online interest-based advertising. For example, third parties may use the fact that you visited our Site to target online ads to you. In addition, our third-party advertising networks might use information about your use of our Sites to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.
- Estimate our audience size and usage patterns;
- Store information about your preferences, allowing us to customize our Services according to your individual needs;
- Contact you to provide you with information or services that you request from us;
- Advertise new content, events, and services that relate to your interests;
- Provide you with more personalized content that is most relevant to your interest areas; and
- Recognize when you return to our Services.
Types of Cookies | Purpose | Who Serves (for example) |
|---|---|---|
Essential | These cookies are required for the operation of the Services and enable you to move around the Services and use its features. Disabling these cookies can negatively impact the performance of Services. | |
Functional | These cookies are used to recognize you when you return to the Services. This enables us to personalize content for you and remember your preferences. These cookies also enable your interactions with the Services such as emailing us and customer support chat. | |
Analytics, Performance, and Research | These cookies, beacons, and pixels allow us to analyze activities on the Services. They can be used to improve the functioning of the Services. For example, these cookies recognize and count the number of visitors and see how they move around the Services. Analytics cookies also help us measure the performance of our advertising campaigns to help us improve them and to optimize the content on the Services for those who engage with our advertising. We may use session replay technologies to better understand how users interact with our Services, to diagnose technical issues, and to better improve functionality. These tools may record information such as mouse movements, clicks, scroll activity, keystrokes in non-sensitive fields, and form interactions. | |
Social Networking and Advertising | These cookies are used to enable you to share pages and content that you find interesting on our Services through third-party social networking and other websites as well as to deliver relevant ads, track ad campaign performance, or track email marketing. |
Consumer Right | Explanation |
|---|---|
Right to Know/Access | You have the right to confirm whether we are processing your personal data, the right to know specific pieces of personal data we have collected about you, the right to know the categories of personal data we are processing or have processed, and the right to access that data. You also have the right to obtain a list of specific third parties (or categories of third parties) to whom we have disclosed your personal data. |
Right of Correction | You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing of the personal data. |
Right of Deletion | You have the right to delete, subject to certain exceptions, your personal data provided by you or obtained about you. |
Right of Portability | Up to two times per calendar year, you have the right to obtain your personal data in a portable and—to the extent technically feasible—readily usable format that allows you to transmit the data to another entity without hindrance. |
Right to Opt-out | You have the right to opt-out of the processing of your personal data for the purposes of:
|
Underdog Predict Terms of Use
Version 3.0
Effective March 16th 2026
DownloadTable of Contents
Introduction
Welcome to UDM, LLC d/b/a/ Underdog Predict (“UDM” or “we,” “us,” or “our”). UDM’s futures commission merchant business, registered with the Commodity Futures Trading Commission (“CFTC”) is separate from Underdog Sports, LLC d/b/a Underdog Fantasy or Underdog Sports Wagering, LLC d/b/a Underdog Sportsbook. Linked Underdog Accounts (as defined below) that are maintained by Affiliates that are not CFTC registered and not members of NFA do not benefit from the CFTC’s customer protection regime. UDM provides an internet website and related mobile applications (the “Website”) which include all of the text, images, audio, code, features, and other data or material they contain or provide (collectively, the “UDM Content”). Any website, platform, mobile application or related services provided by UDM or our Affiliates that enables you to place or view trades, including the Website (excluding the UDM Content), are referred to in the Terms of Use as the “Services.”
- Acceptance of Terms
These Terms of Use form a binding agreement between you (as “Client”) and UDM. By accessing and/or using the Services, the UDM Content, and the Client Content (as defined below), you agree to follow and be bound by these Terms of Use, including the policies referenced herein. Clients of UDM are governed by additional agreements and terms of use, such as the UDM Futures Account Agreement, that governs their account with UDM (“UDM Account”). To the extent there is any conflict between these Terms and the Futures Account Agreement, the Futures Account Agreement will govern.
In addition to the terms described in these Terms of Use, you and UDM agree that your use of the Services, the UDM Content, and the Client Content (as defined below), shall be governed by the following provisions of the Futures Account Agreement, as such provisions may be in effect from time to time, as if you and UDM were each a party to the Futures Account Agreement and that all references to “Services”, the “Website” (which expressly includes underdogpredict.com), and “UDM Content” contained in that Futures Account Agreement shall be deemed to also refer to the same terms as defined and contained in this Terms of Service:
- Section 4(d). Errors.
- Section 4(f). Delays.
- Section 12. Limitation of Liability; Indemnification.
- Section 18(e). Severability.
- Section 18(f). Force Majeure.
- Section 18(g). Termination.
- Section 18(h). Governing Law.
- BINDING EFFECT
PLEASE READ THE FOLLOWING TERMS OF USE, THE FUTURES ACCOUNT AGREEMENT, AND THE PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICES OFFERED IN CONNECTION WITH ANY UDM SERVICES OR WEBSITE OR APPLICATION OR ACCESSING UDM CONTENT OR CLIENT CONTENT (AS DEFINED BELOW). YOU AGREE THAT YOUR CONTINUED USE OR ACCESS OF THE WEBSITE, SERVICES, UDM CONTENT AND CLIENT CONTENT SHALL BE SUBJECT TO THESE TERMS OF USE, WHICH FURTHER INCORPORATE AND INCLUDE THE PRIVACY POLICY, AND ANY OTHER
POLICIES THAT EXPRESSLY INCORPORATE THESE TERMS.
IT IS AN EXPRESS CONDITION OF THESE TERMS THAT ANY CLAIMS YOU MAY HAVE AGAINST UDM ARISING FROM ANY PAST, PRESENT OR FUTURE USE OF TRACKING SOFTWARE, INCLUDING BUT NOT LIMITED TO USE OF A META PIXEL, “COOKIES,” “GET REQUESTS” OR JAVASCRIPT IN HTML CODE OF UDM’S WEBSITE THAT INTERCEPTS, TRACKS, STORES, AND ANALYZES YOUR INTERACTIONS WITH UDM’S WEBSITE FOR PURPOSES OF OBTAINING DATA OR TARGETED ADVERTISEMENT ARE HEREBY FULLY WAIVED, RELEASED AND COMPROMISED. UDM AND ITS AFFILIATES SHALL HAVE NO LIABILITY TO YOU FOR ANY PAST CLAIMS ARISING OUT OF OR RELATED TO THE USE OF TRACKING TECHNOLOGY.
- Modification of Terms of Use
UDM reserves the right, at its sole discretion, to modify or replace the Terms of Use at any time. The most current version of the Terms will be posted on our Website. You shall be responsible for reviewing and becoming familiar with any such modifications. Your continued use of the Services after any modification to these documents constitutes your acceptance of the modified terms. In the event of a change to the Terms, the most recent version to which you have agreed shall apply and replace all prior terms, which shall be deemed superseded and replaced by the modified version.
- Conditions of participation
- Registration
Futures Commission Merchant Services are offered by UDM, a member of NFA. UDM is subject to NFA’s regulatory oversight. You understand and agree that you must have and maintain an account with Underdog Sports, LLC d/b/a Underdog Fantasy (a “Linked Underdog Account”). To help the government fight the funding of terrorism and money laundering activities, and to meet our legal and regulatory obligations, UDM is required to obtain, verify, and record information that identifies each person who opens a UDM Account. By registering as a UDM Broker Client (“UDM Client”) receiving the Services, you agree to provide accurate, current and complete information about yourself as prompted (such information being the “Registration Data”) and maintain and promptly update the Registration Data to keep it accurate, current and complete. If you provide any information that is inaccurate, not current or incomplete, or UDM has reasonable grounds to suspect that such information is inaccurate, not current or incomplete, UDM may deny you access to areas requiring registration, or terminate your UDM Account, at its sole discretion. You also agree that UDM may rely upon information it obtains from any source to inform its decisions regarding your access to the Services and any UDM offerings. You further agree that UDM may furnish information concerning UDM Accounts and UDM Clients to regulators, law enforcement, or similar entities upon request from those entities.
- Communications and Information Practices
As a result of your registration for the Services, you may receive certain commercial communications from UDM. You understand and agree that these communications are part of your registration, and that, to the extent required by law, you may opt out of receiving these communications as set forth in our Privacy Policy. Following such an opt-out, we may still communicate with you to the extent permitted by applicable law.
- UDM Client Conduct
As a condition of use, you promise not to use the Services or Client Content (as defined below) for any purpose that is unlawful, improper or prohibited by these Terms, or any other purpose not reasonably intended by UDM.
Improper conduct includes, but is not limited to the following:
- abuse, harass, impersonate, intimidate or threaten other UDM Clients;
- post or transmit, or cause to be posted or transmitted, any UDM Content that are infringing, libelous, defamatory, abusive, offensive, obscene, pornographic or otherwise violates any law or right of any third party;
- use the Services for any unauthorized purpose, or in violation of any applicable law, including intellectual property laws;
- post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, UDM Account, or private information from any UDM Client;
- create or submit unwanted email to any other UDM Clients;
- infringe upon the intellectual property rights of UDM, its UDM Clients, or any third party;
- [submit comments linking to affiliate programs, multi-level marketing schemes, websites repurposing existing stories or off-topic content;]
- post, email, transmit, upload, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed or functioning to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- scrape, access, monitor, index, frame, link, or copy any content or information on the Services by accessing the Services in an automated way, using any robot, spider, scraper, web crawler, or using any method of access other than manually accessing the publicly-available portions of the Services through a browser or accessing the Services through any approved mobile application, application programming interface, or client application;
- violate the restrictions in any robot exclusion headers of the Services, if any, or bypass or circumvent other measures employed to prevent or limit access to the Services;
- post material that advocates illegal activity or discusses illegal activities with the intent to commit them (in either case as determined by UDM in its sole discretion);
- post or otherwise make available any material that contains any software, device, instructions, computer code, files, programs and/or other content or feature that is designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment (including without limitation any time bomb, virus, software lock, worm, self-destruction, drop-device, malicious logic, Trojan horse, trap door, "disabling," "lock out," "metering" device or any malicious code);
- falsely state or otherwise misrepresent your affiliation with a person or entity, or impersonate any person or entity in a manner that does not constitute parody;
- through misrepresentation or otherwise, solicit personal or sensitive information from other UDM Clients such as address, credit card or financial account information, passwords or other Registration Data;
- violate the law or encourage conduct that would constitute a criminal offense or give rise to civil liability;
- advertise to, or solicit, any UDM Client to buy or sell any products or Services, or use any information obtained from the Services in order to contact, advertise to, solicit, or sell to UDM Clients without their prior explicit consent;
- sell or otherwise transfer, sell, or trade your Registration Data without written permission from UDM;
- use or access a version of the Services or Registration Data that has been transferred, sold or traded from another UDM Client without written permission from UDM, except as permitted by these Terms;
- use the Services in a way that violates or facilitates violations of these Terms, any other agreement or any guidelines or policies posted by UDM;
- falsify personal information, including payment information, required to use the Services;
- violate eligible payment method terms;
- tamper with the administration of the Services or try to in any way to tamper with the computer programs associated with the Services;
- obtain other market participants’ information and spam other market participants;
- bonus abuse of any kind, including abuse of any offers or promotions;
- abuse the Services in any way; or
- otherwise violate these Terms of Use.
UDM, in its sole discretion, may prohibit you from entering into any transaction, or suspend, limit, or terminate your UDM Account if you engage in conduct UDM deems, in its sole discretion, to be improper, unfair, fraudulent or otherwise adverse to the operation of the Services or in any way detrimental to other UDM Clients.
You acknowledge and agree that UDM may remove any Client Content (as defined below) and terminate any UDM Account at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Client Content) in its sole discretion. To report Terms of Use violations, please contact us by sending an email to [email protected].
You acknowledge that the forfeiture and/or return of any transaction proceeds shall in no way prevent UDM from informing the relevant authorities, and/or pursuing criminal or civil proceedings in connection with such conduct.
- Client Content
The Services may enable you to submit, post, upload, or otherwise make available through the Services content such as profile information, communications with other UDM Clients, whether privately or made publicly available, video clips, photographs, public messages, ideas, comments and other content (collectively, "Client Content") that may or may not be viewable by other UDM Clients. You understand that all Client Content, whether privately transmitted or made publicly available, is the sole responsibility of the person from which such Client Content originated. You further agree that you have all required rights to submit, post, upload or otherwise use or disseminate such Client Content without violation of any third-party rights. This means that you, not UDM, are entirely responsible for all Client Content that you upload, post, share, email, transmit, or otherwise make available via the Services. Under no circumstances will UDM be liable in any way for any Client Content.
You acknowledge that UDM may or may not pre-screen Client Content, but that UDM and its designees have the right (but not the obligation) in their sole discretion to pre-screen, refuse, permanently delete, undelete, modify and/or move any Client Content available via the Services. Without limiting the foregoing, UDM and its designees shall have the right to remove any Client Content that violates these Terms or is otherwise objectionable in UDM's sole discretion. You understand that by using the Services, you may be exposed to Client Content that you may consider to be offensive or objectionable. You agree that you must evaluate, and bear all risks associated with, the use or disclosure of any Client Content. You further acknowledge and agree that you bear the sole risk of reliance on any Client Content available on or through the Services.
With respect to Client Content you submit or otherwise make available on or to the Services, you grant UDM an irrevocable, fully sub-licensable, perpetual, world-wide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Client Content (in whole or in part), and to incorporate such Client Content into other works, in any format or medium now known or later developed.
You are solely responsible for your interactions with other UDM Clients. UDM reserves the right, but has no obligation, to monitor disputes between you and other UDM Clients.
You acknowledge and agree that UDM does not verify, adopt, ratify, or sanction Client Content, and you agree that you must evaluate and bear all risks associated with your use of Client Content or your reliance on the accuracy, completeness, or usefulness of Client Content. You understand that by using the Services, you may be exposed to Client Content that you may consider offensive or objectionable. You also acknowledge that UDM is a provider of an interactive computing service as set forth in the Communications Decency Act, 47 U.S.C. §230. UDM expressly reserves its rights to not be treated as the publisher or speaker of any information provided by another information content provider on or through the Services.
- Our proprietary rights
All title, ownership and intellectual property rights in and to the Services and UDM Content are owned by UDM or its licensors. You acknowledge and agree that the Services and UDM Content contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by UDM, you agree not to copy, modify, rent, lease, loan, sell, distribute, perform, display or create derivative works based on the Services or UDM Content, in whole or in part.
- Location
The Services are intended for jurisdictions in which UDM operates. They shall not be considered a solicitation to any person in any jurisdiction where such solicitation would be illegal. To determine your eligibility to use the Services, you agree to allow UDM or its service providers to determine your location using one or more reference points, such as GPS, IP address, Beacons and/or software within your personal computer, mobile device, consumer electronics device, video game device or console, or any other equipment. If you have set your device(s) to disable GPS, Bluetooth or other location determining software, use connection methods or systems that mask your location, such as a virtual private network, or do not authorize the Services to access your location data, the Services may not be able to determine your location and you will not be able to access the Services. UDM reserves the right to suspend and/or terminate your UDM Account if you prevent the Services from accurately determining your location. For more information about how the Services collects, uses and retains your information, please read the UDM Privacy Policy.
The Services also may make use of push notifications to devices that support the transmission of such notifications or alerts. Push notifications are used to send notification messages to you regarding offers, products, events, and other promotions and related alerts, as well as informational and/or administrative messages. After downloading the Services, you may be asked to accept or deny push notifications. If you deny, you will not receive any push notifications. If you accept, push notifications will be automatically sent to you. If you no longer wish to receive push notifications from this Services, you may opt out by changing your notification settings on your device or, if applicable, through the push notification service. For mobile devices, the device manufacturer, not UDM, controls these notification settings.
- Links to Third Parties
The Services and UDM Content provide, or third parties may provide, links to other websites, applications or resources. Because UDM has no control over such websites, applications and resources, you acknowledge and agree that UDM is not responsible for the availability of such external websites, applications or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such websites or resources. You further acknowledge and agree that UDM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such website or resource.
- Third Party Beneficiaries
You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to the Terms, with the exception that these terms are intended to cover and benefit any claims by your estate or made by you or any other person for the benefit or for the use of your spouse, children or next of kin.
- Copyright Infringement
UDM may, in appropriate circumstances and at its discretion, disable and/or terminate the UDM Accounts of UDM Clients who infringe the intellectual property of others. If you believe that your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, please provide UDM's Copyright Agent a written Notice meeting all of the requirements of the Digital Millennium Copyright Act (“DMCA”). Your notice should contain the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed;
- a clear description of where the material that you claim is infringing is located on the Service;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
Before you file your Notice, please carefully consider whether or not the use of the copyrighted material at issue is protected by the Fair Use doctrine. If you file a DMCA Notice when there is no infringing use, you could be liable for costs and attorneys’ fees.
UDM's Copyright Agent can be reached in the following ways:
Mail:
DMCA Copyright Agent
150 Waterbury Street
Brooklyn, NY 11206
Email: [email protected]
Section to notify us of alleged violations of other intellectual property rights.
- Complaints and Customer Support
Our Customer Support Department is available to address any concerns you may have regarding the Services. Clients can contact Customer Support by emailing [email protected] or using the Contact Support link within the Website. Our Customer Support Team is able to resolve most concerns quickly to Client’s satisfaction. UDM will provide a written response via email to any complaint within 15 days of receipt of the initial complaint.
The parties agree, before either party may initiate or demand a formal legal proceeding against the other, to use their best efforts through this Client Service process to settle any dispute, claim, question, or disagreement, to engage in good faith negotiations and to meet and confer in a good-faith effort to resolve informally any claim covered by these Terms. Multiple individuals with disputes cannot participate in the same informal telephonic dispute resolution conference. If you are represented by counsel (which such representation will be at your sole cost and expense), your counsel may participate in the conference, but you shall also attend and participate in the conference
The party initiating the claim must give notice to the other party in writing of its intent to initiate an informal dispute resolution conference, which shall occur within thirty (30) days after the other party receives such notice or within a time period required by law, unless an extension is mutually agreed upon by the parties. To notify UDM that you intend to initiate an informal dispute resolution conference, send us a communication in writing to our Customer Support Department, [email protected], with “Complaint” in the Subject Line, and text including the following information:
- your username;
- your first and last name, as registered on your UDM Account;
- a detailed explanation of the complaint/claim;
- any specific dates and times associated with the complaint/claim (if applicable); and
- the remedy or action you are seeking from UDM.
- CLASS ACTION WAIVER AGREEMENT
- Application License
Subject to your compliance with these Terms, UDM grants you a limited non-exclusive, non-transferable license to download and install a copy of UDM’s mobile app on a device that you exclusively control and to run such copy of the app solely for your own personal use. UDM reserves all rights in and to the app not expressly granted to you under these Terms. You will not run any version of the app on a jailbroken device.
If you have downloaded our app, you agree to promptly download and install any new version that we make available through the iTunes App Store or Google Play store, as applicable. Some new versions may contain updated Terms. Some new versions may contain security fixes and service improvements, whether or not we disclose that they do; accordingly, failure to promptly update your version of the App may in some cases expose you to increased security risks or Services malfunctions.
- Additional Terms for Our California Consumers
Under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N – 112, Sacramento, CA 95834, or by telephone at 1(800) 952 – 5210.Additional Terms for Our iOS App
You acknowledge and agree that: (i) these Terms are binding between you and UDM only; (ii) Apple, Google, Android, and Facebook (“App Parties”) are not parties to, or sponsors of, these Terms, and the App Parties are not responsible for fulfilling any obligations under these Terms; (iii) as between UDM and the App Parties, it is UDM that is responsible for the mobile app and the content thereof. You must use the iOS app only on an Apple-branded product that runs iOS. Your use of the app must comply with the terms of use applicable to the Apple source from which you obtain it (including the Usage Rules set forth in the Apple App Store Terms of Service). You acknowledge that the App Parties have no obligation to furnish you with any maintenance and support services with respect to the app.
You acknowledge that the App Parties are not responsible for addressing any claims you have or any claims of any third party relating to the app or your possession and use of the app, including, but not limited to (i) product warranty or liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; or (iv) claims that the app infringes a third party’s intellectual property rights.
The App Parties and their subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of the Terms, the App Parties will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary thereof. There are no other third-party beneficiaries of the Terms.
- Information Third Parties Provide About You
You authorize your wireless carrier to use or disclose information about your UDM Account and your wireless device, if available, to UDM or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. See our Privacy Policy for how we treat your data.
- Statute of Limitations
To the extent permitted by applicable law, you and UDM agree that any claims or lawsuits, regardless of form, arising out of or related to the Website (including Services), UDM Content, or these Terms of Use or Privacy Policy must BE FILED within ONE (1) YEAR of the action, omission, event or occurrence giving rise to the claim or suit, after which such claims will be time- barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or repose by law or statute.
